Bad business feedback can be managed with ORM

While positive words may take their own good time to reach out to the people, negativity has wings and it flies like anything. Through word of mouth, negative feedback and bad business feedback online, your brand/ business image may get destroyed by just a few bad words coming from your dissatisfied customers, clients and business rivals.

The impact of negative words about your business in the USA or elsewhere can, sometimes, be so harsh that you may find it nearly impossible to convince your potential customers about having faith in your business/ brand. Sometimes, you may have to lose your existing customers as well to the negative and bad business feedback because people, often, trust what they see, read or hear. However, with effective online reputation management, it is now possible for businesses to get rid of false, bad business feedback and replace the same with positive and genuine feedback online.

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Shamit Khemka
(Founder, SynapseIndia)